Selasa, 30 November 2010

The Iron Heel, by Jack London

The Iron Heel, by Jack London

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The Iron Heel, by Jack London

The Iron Heel, by Jack London



The Iron Heel, by Jack London

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The Iron Heel is a dystopian novel by American writer Jack London, first published in 1908. Generally considered to be "the earliest of the modern Dystopian," it chronicles the rise of an oligarchic tyranny in the United States. It is arguably the novel in which Jack London's socialist views are most explicitly on display. A forerunner of soft science fiction novels and stories of the 1960s and 1970s, the book stresses future changes in society and politics while paying much less attention to technological changes.Notice: This Book is published by Historical Books Limited (www.publicdomain.org.uk) as a Public Domain Book, if you have any inquiries, requests or need any help you can just send an email to publications@publicdomain.org.uk This book is found as a public domain and free book based on various online catalogs, if you think there are any problems regard copyright issues please contact us immediately via DMCA@publicdomain.org.uk

The Iron Heel, by Jack London

  • Published on: 2015-10-05
  • Original language: English
  • Number of items: 1
  • Dimensions: 11.00" h x 1.27" w x 8.50" l, 2.83 pounds
  • Binding: Paperback
  • 562 pages
The Iron Heel, by Jack London


The Iron Heel, by Jack London

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20 of 20 people found the following review helpful. This Edition is Missing a Crucial Chapter! By multiscan This edition is incomplete. The full, original work is a frame-story, kind of like Bellamy's "Looking Backward". The editors chose to cut out London's all-important Foreward, which sets the "novel" up as an incomplete manuscript discovered (rather implausibly inside of an oak tree, if I recall correctly) centuries after its writing.Buy the Lawrence Hill version, which is complete and has a good contemporary critical introduction.

52 of 59 people found the following review helpful. Jack London's prophetic 1908 dystopian novel By Lawrance Bernabo In 1905 the troops of the Tsar crushed the Russian revolution of 1905. Although the uprising did force Nicholas II to establish a constitution and a parliament, the Russian revolution of 1917 would change the face of the world. However, the uprising also had the interesting effect of inspiring two of the more interesting utopian novels of the early 20th century. One was "Red Star," the socialist utopia on Mars created by the Russian writer Alexander Bogdanov, a Bolshevik and intimate of Lenin. The other was "The Iron Heel," by Jack London, the American author best known for "The Call of the Wild." Whereas Bogdanov forsees the ultimate victory of the socialist and scientific-technical revolutions, London predicts global revolutionary and counter-revolutionary forces ending up in an apocalyptic battle betwen the impoverished workers and the privileged minorities. Consequently, the two authors share a common socialist perspective, although Bogdanov writes a utopian novel and London creates a dystopia."The Iron Heel" was written in 1908 and remains one of the more prophetic novels of the 20th century. His track record with regards to a national secret police agency, the rise of Fascism, the creation of attractive suburbs for the middle class while the unemployed and menials live in "ghettoes," is markedly better than that of Edward Belleamy's "Looking Backward," Aldoux Huxley's "Brave New World," or George Orwell's "1984," the novels that are usually lauded and judged by their prescience in terms of utopian literature.The novel presents the story of the American revolutionary Earnest Everhard, as told by his wife Avis, who is actually the more effective revolutionary leader. London tells how the manuscript was unknown for seven centuries, to be discovered long after the final triumph of socialist democracy in the yar 419 B.O.M. Avis Everhard describes the struggles of the working masses against the oligarchy, and how they were ruthlessly suppressed, especially in the Chicago Commune that is the main setting for the action. There is a strong current of violence, with Black Hundreds wrecking the socialist presses,a bomb exploding in the House of Representatives, and revolutionaries being hunted down by the military arm of the government known as the Iron Heel. The Everhard Manuscript breaks off in the middle of a sentence, a footnote explaining that history does not know if the author escaped or was captured.The story is somewhat atypical for London in that it does not represent the white supremacist and male dominant vision of the world we usually find in his novels. London's message is the blatant warning that if you allow the Revolution to be defeated, then the ruling class will "grind you revolutionists down under our heel, and we shall walk upon your faces." Ultimately "The Iron Heel" is a novel whose importance clearly outstrips its literary quality. The problem is that with the end of World War II and the defeat (essentially) of Fascism that London's novel was no longer of interest as the world was confronted with a new set of problems. Yet, London's dytopian novel is one of the works in that genre that deserves to be reconsidered more often.

27 of 29 people found the following review helpful. The iron heel of oligarchy By Luc REYNAERT Jack London's story paints the dark days of pure capitalism where `children, six and seven years of age, working every night at twelve hours shift', where the people of the abyss live like beasts in great squalid labor-ghettos and where `my father lied, stole and did all sorts of dishonorable things to put bread in my mouth.'In pure Marxist style, a tiny Plutocracy (seven powerful groups) has taken hold of all powers in the US. It has at its beck and call the police, the army, the courts, the schools and private militias. The press became `suppressage'. Its policy is to print nothing that is a vital menace to the established and to mould public opinion.The Church is also their mouthpiece: `the command to the Church was `Feed my lambs', but out of the dividends magnificent churches are built where your kind preaches pleasant platitudes to the sleek, full-bellied recipients of those dividends.' When one of its ministers speaks out for the poor, he is put in an asylum for being `insane'.In order to keep control of the proletarians, the Plutocrats force a split in the unions between the strong unions in the monopoly corporations and the rest of weakly organized labor.Another means of control is terrorism and `agents provocateurs' whose bloody attacks are foisted on the shoulders of their enemies.The only opposition to the rule of the oligarchs consists of the `Brotherhood of Man', a socialist semi-clandestine organization.A Marxian capitalistic endgame explodes with a bloody war between the few and the many ...This forceful revolutionary book is brushed in an idealistic tone, with rather naïve black and white (the good and the bad) colors.Unfortunately, it is partly still very topical. The struggle between right and left in the US became the global struggle between North and South. Terrorism, control of the media, the influence of education and religion, control of the courts are still red hot topics today.This book is a real find. Not to be missed.

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The Iron Heel, by Jack London

The Iron Heel, by Jack London

The Iron Heel, by Jack London
The Iron Heel, by Jack London

Minggu, 28 November 2010

Address Book (Jumbo Address Books-Nature Collection *Ladybugs) (Volume 19), by Creative Planners

Address Book (Jumbo Address Books-Nature Collection *Ladybugs) (Volume 19), by Creative Planners

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Address Book (Jumbo Address Books-Nature Collection *Ladybugs) (Volume 19), by Creative Planners

Address Book (Jumbo Address Books-Nature Collection *Ladybugs) (Volume 19), by Creative Planners



Address Book (Jumbo Address Books-Nature Collection *Ladybugs) (Volume 19), by Creative Planners

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**Holds 300+ addresses!! Great value, and fully customizable.

Stay organized and keep track of addresses of family, friends and acquaintances with this jumbo-sized address book. This book includes double the page count of most address books, and it's much larger, so there's more room to write. Designed for people who want to keep track of all their address is one place. It's always good to have a written record of everything, rather than keeping all of your records on the computer. Record names, addresses, cell and home numbers, work, fax, email addresses, birthdays and other notes.

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Address Book (Jumbo Address Books-Nature Collection *Ladybugs) (Volume 19), by Creative Planners

  • Amazon Sales Rank: #3959176 in Books
  • Published on: 2015-03-12
  • Original language: English
  • Dimensions: 11.00" h x .27" w x 8.50" l,
  • Binding: Paperback
  • 106 pages
Address Book (Jumbo Address Books-Nature Collection *Ladybugs) (Volume 19), by Creative Planners


Address Book (Jumbo Address Books-Nature Collection *Ladybugs) (Volume 19), by Creative Planners

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1 of 1 people found the following review helpful. Picture is cute...that's about it. By Tammy Baker Book is made out of grade school writing paper that rips easily. There are NO dividers so you can't divide by alphabet. Very inconvenient. The picture is cute.

0 of 0 people found the following review helpful. Large, practical address book By Willow Nice cover, very durable. I like the fact that it is practical and large and it holds hundreds of addresses. The paper is fairly thin, but I mainly use pencil, so it's no big deal to me. The price was right.

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Address Book (Jumbo Address Books-Nature Collection *Ladybugs) (Volume 19), by Creative Planners

Address Book (Jumbo Address Books-Nature Collection *Ladybugs) (Volume 19), by Creative Planners

Address Book (Jumbo Address Books-Nature Collection *Ladybugs) (Volume 19), by Creative Planners
Address Book (Jumbo Address Books-Nature Collection *Ladybugs) (Volume 19), by Creative Planners

Jumat, 26 November 2010

Profit from 2016 Market Crash, by Tony Pow

Profit from 2016 Market Crash, by Tony Pow

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Profit from 2016 Market Crash, by Tony Pow

Profit from 2016 Market Crash, by Tony Pow



Profit from 2016 Market Crash, by Tony Pow

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As of 2015, I feel the market is risky. That’s why I write this book. My book Market Timing: Profitable, Preventive and Protective serves as the second book within this book as it provides the general guideline. This book explains why we may have a market crash in 2016 and how to prepare it. It also includes simple techniques (no subscription and no tool to buy) to detect market plunges that have worked in the last two major market plunges. It will not identify the peaks and bottoms. It may not give us ample time to prepare as the last two. This book is written by a market timer with over 15 years of experience, not by a salesman making a fast buck or a Ph.D. who never made a buck in the stock market. 220 pages (6*9). Last update: 05/2016

Profit from 2016 Market Crash, by Tony Pow

  • Amazon Sales Rank: #3459777 in Books
  • Published on: 2015-03-16
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.00" h x .49" w x 6.00" l, .74 pounds
  • Binding: Paperback
  • 216 pages
Profit from 2016 Market Crash, by Tony Pow


Profit from 2016 Market Crash, by Tony Pow

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3 of 4 people found the following review helpful. ... information study it then read it again it's a good read. By Amazon Customer If you have time to really go through all the information study it then read it again it's a good read.

2 of 3 people found the following review helpful. COMPLETE WASTE OF MONEY By ChillyWiIlly Know nothing Author writes a know nothing book. A complete waste of money from a nobody who touts his Book on the Internet Stock Market Sites. Save your money.

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Profit from 2016 Market Crash, by Tony Pow

Profit from 2016 Market Crash, by Tony Pow

Profit from 2016 Market Crash, by Tony Pow
Profit from 2016 Market Crash, by Tony Pow

Rabu, 24 November 2010

Alfred Maurer: At the Vanguard of Modernism (Addison Gallery of American Art), by Stacey Epstein

Alfred Maurer: At the Vanguard of Modernism (Addison Gallery of American Art), by Stacey Epstein

Reviewing habit will certainly constantly lead individuals not to completely satisfied reading Alfred Maurer: At The Vanguard Of Modernism (Addison Gallery Of American Art), By Stacey Epstein, a book, ten publication, hundreds books, as well as much more. One that will certainly make them feel completely satisfied is completing reviewing this publication Alfred Maurer: At The Vanguard Of Modernism (Addison Gallery Of American Art), By Stacey Epstein and getting the message of the books, then discovering the various other following e-book to check out. It continues a growing number of. The time to complete reviewing a book Alfred Maurer: At The Vanguard Of Modernism (Addison Gallery Of American Art), By Stacey Epstein will be always various depending upon spar time to invest; one example is this Alfred Maurer: At The Vanguard Of Modernism (Addison Gallery Of American Art), By Stacey Epstein

Alfred Maurer: At the Vanguard of Modernism (Addison Gallery of American Art), by Stacey Epstein

Alfred Maurer: At the Vanguard of Modernism (Addison Gallery of American Art), by Stacey Epstein



Alfred Maurer: At the Vanguard of Modernism (Addison Gallery of American Art), by Stacey Epstein

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American painter Alfred Maurer (1868–1932) worked within an international circle of avant-garde artists, and his friendships with key figures, including the collectors Leo and Gertrude Stein as well as Dr. Albert Barnes, positioned him at the nexus of new and changing ideas about art at the turn of the century. First recognized for his elegant fin-de-siècle figure paintings, Maurer brought his painterly skills to increasingly adventurous masterworks of modernism, championing Fauvism and the French avant-garde in America. Toward the end of his life, he created radical and daring imagery that forecast innovations in abstraction. In this important reevaluation of his work, Stacey B. Epstein shows that Maurer’s trajectory is not one of disjointed periods of distinct or contradictory styles, but rather a deliberately developed, unbroken progression of integrity and skill, with each phase further engaging  color, composition, and design in innovative directions. This impressive volume, with more than 200 color and black-and-white plates, illustrates Maurer’s invaluable contributions to the trajectory of American art history, while underscoring his role in shaping the development of modernism in America.

Alfred Maurer: At the Vanguard of Modernism (Addison Gallery of American Art), by Stacey Epstein

  • Amazon Sales Rank: #1183916 in Books
  • Brand: Epstein, Stacey B./ Faxon, Susan C. (FRW)
  • Published on: 2015-03-10
  • Original language: English
  • Number of items: 1
  • Dimensions: 12.00" h x .90" w x 9.80" l, .0 pounds
  • Binding: Hardcover
  • 256 pages
Alfred Maurer: At the Vanguard of Modernism (Addison Gallery of American Art), by Stacey Epstein

About the Author Stacey B. Epstein is the foremost scholar on Alfred Maurer and has curated numerous exhibitions on modernism, Cubism, and Abstract Expressionism.


Alfred Maurer: At the Vanguard of Modernism (Addison Gallery of American Art), by Stacey Epstein

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1 of 1 people found the following review helpful. Interesting Character, Nice Book. By Jim C. This is a lovely book with clear concise essays about this "Alfy" Maurer. While his career didn't seem to have the sizzle of many of his contemporaries, this book provides a nice sample of his many styles along with a broad understanding of his meaning throughout. The illustrations are plentiful and vivid. Nicely Printed.

0 of 1 people found the following review helpful. Truly a gem By Carol Fantastic

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Alfred Maurer: At the Vanguard of Modernism (Addison Gallery of American Art), by Stacey Epstein

Alfred Maurer: At the Vanguard of Modernism (Addison Gallery of American Art), by Stacey Epstein

Alfred Maurer: At the Vanguard of Modernism (Addison Gallery of American Art), by Stacey Epstein
Alfred Maurer: At the Vanguard of Modernism (Addison Gallery of American Art), by Stacey Epstein

Confessions of a Disc Jockey, by Rod Brosig

Confessions of a Disc Jockey, by Rod Brosig

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Confessions of a Disc Jockey, by Rod Brosig

Confessions of a Disc Jockey, by Rod Brosig



Confessions of a Disc Jockey, by Rod Brosig

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One judges the popularity of a disk jockey by the size of the U-Haul trailer pulled to the next job. This is an autobiographical, unexpurgated, truthful, collection of events experienced over a span of forty-five years in commercial radio, starting in a smallish market and rising to a Vice Presidency and General Managership of a predominant FM Country Music Station in Tampa/St. Petersburg, Florida. WQYK FM 99.5 has billed somewhere near 260 million dollars since 1979. Sustained the popularity of more people than any other country music radio station in the southeastern USA for thirty years. The initial investment was one million two hundred thousand dollars. Contained in these vivid details are the inner workings of fast paced radio, the tricks of the trade, the one night stands, permanent friendships and enemies of a man who drives himself hard, guides his support players with a careful administration of motivation and understanding. The competitors... well, that's another kettle of fish. Rod's style is to attack. Though some profanity is quoted in conversations, this book doesn't sensationalize the modern proclivity of using four letter words for shock value, nor are sex scenes vividly portrayed. We leave those details to your imagination. How does one tastefully describe fellatio in a pickup truck bed filled with sawdust and not be crude? Confessions of a Disc Jockey may be viewed by some as a radio basic training handbook. The episodes certainly give the reader a clear understanding of how and what you hear on a car radio really hides, if the station to which you've tuned is programmed with living personalities operating extemporaneously. Satellite programming excluded. Doesn't matter the size of the market. Backstage is usually chaos. Inside the air studio, a radio station broadcasting a live human manipulated format can be compared to the duck swimming placidly on the surface of a lake. Underwater the duck is paddling like hell! Words and modern day mindless speech crutches omitted from this autobiographic are: You know - I mean - as well as - like you know - basically - definitely - using further for farther - come for go - wow as an idiotic statement of surprise - multiple for more than two or several - cop speak - uh actually - okay? - I give ya that - someone named Dude - as well - welcome back - honestly I - decade instead of ten year increments - I gotta be honest with you - absolutely - fantastic - and don't forget. rb

Confessions of a Disc Jockey, by Rod Brosig

  • Amazon Sales Rank: #1402505 in eBooks
  • Published on: 2015-03-27
  • Released on: 2015-03-27
  • Format: Kindle eBook
Confessions of a Disc Jockey, by Rod Brosig


Confessions of a Disc Jockey, by Rod Brosig

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0 of 0 people found the following review helpful. No holds barred By Robert Miles Chandler Brutally honest memoir

0 of 1 people found the following review helpful. Brutally honest... entertaining, and well worth ... By Keith Bolin Brutally honest...entertaining, and well worth a read.

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Confessions of a Disc Jockey, by Rod Brosig

Confessions of a Disc Jockey, by Rod Brosig

Confessions of a Disc Jockey, by Rod Brosig
Confessions of a Disc Jockey, by Rod Brosig

Selasa, 23 November 2010

Investing Should Be Easy: Why Investing Works: A Practical Guide for the Everyday Consumer,

Investing Should Be Easy: Why Investing Works: A Practical Guide for the Everyday Consumer, by Alex Richwagen

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Investing Should Be Easy: Why Investing Works: A Practical Guide for the Everyday Consumer, by Alex Richwagen

Investing Should Be Easy: Why Investing Works: A Practical Guide for the Everyday Consumer, by Alex Richwagen



Investing Should Be Easy: Why Investing Works: A Practical Guide for the Everyday Consumer, by Alex Richwagen

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Investing Should Be Easy was written for the beginner to intermediate investor who needs a basic foundation in the principles of investing. Beginners will gain this foundation through a historic look of the markets, reasons to invest, an explanation of fundamentals, and recommendations with sample portfolios. You will take away from this book a strategy to invest without constant upkeep or review in order to provide a direction to reach long term goals such as financial independence.

Investing Should Be Easy: Why Investing Works: A Practical Guide for the Everyday Consumer, by Alex Richwagen

  • Amazon Sales Rank: #2939262 in Books
  • Published on: 2015-03-28
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.00" h x .57" w x 6.00" l, .75 pounds
  • Binding: Paperback
  • 252 pages
Investing Should Be Easy: Why Investing Works: A Practical Guide for the Everyday Consumer, by Alex Richwagen

About the Author Alex Richwagen has been studying financial markets for over 20 years. He earned his Series 7 License from FINRA in 2013. Alex also earned his Master’s Degree in Business Administration from the University of Central Florida in 2012 and is a certified Lean Six Sigma Black Belt. Alex gained a wealth of knowledge from his experience at Fortune 500 and Fortune 100 companies, which helps him understand the dynamics of Corporate America. Alex has been independently helping others with their finances and investments for years. He wrote this book to relate the subject of investing to anybody and to truly help anyone willing to learn about financial markets and investing. Alex is the founder and CEO of Cornholeonwater Corp and resides in Clearwater, FL.


Investing Should Be Easy: Why Investing Works: A Practical Guide for the Everyday Consumer, by Alex Richwagen

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Most helpful customer reviews

0 of 0 people found the following review helpful. Much Needed Book! By ELine Great book, much needed for me! I am new to investing and throughout the book realized how important it is for my future. I thought this book was pretty easy to understand. I like how there are numerous examples included, all of which break down the concepts into simple comparisons. I would definitely recommend this to anyone looking for more information on how to begin investing, or for those who already invest, but need some extra pointers.

0 of 0 people found the following review helpful. Nicely Done By RonRen2154 I don't have much formal training in finance/investments but have recently taken an interest in building for my retirement. I found the book to be an easy read, and I was able to understand several concepts that I have already begun to apply in my personal portfolio. Great for a new investor or someone who is looking to brush up on fundamentals and learn a few new tricks.

0 of 0 people found the following review helpful. Great Investing Base for Intermediates/Starters By Amazon Customer Great book for starters and intermediates alike. Will help with simplified explanations of terms, as well as enhance knowledge, and give strategies to start out or to diversify.

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Investing Should Be Easy: Why Investing Works: A Practical Guide for the Everyday Consumer, by Alex Richwagen

Investing Should Be Easy: Why Investing Works: A Practical Guide for the Everyday Consumer, by Alex Richwagen

Investing Should Be Easy: Why Investing Works: A Practical Guide for the Everyday Consumer, by Alex Richwagen
Investing Should Be Easy: Why Investing Works: A Practical Guide for the Everyday Consumer, by Alex Richwagen

Minggu, 21 November 2010

Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration (Rotman-UTP Publishing),

Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration (Rotman-UTP Publishing), by Marc Hurwitz, Samantha Hurwitz

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Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration (Rotman-UTP Publishing), by Marc Hurwitz, Samantha Hurwitz

Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration (Rotman-UTP Publishing), by Marc Hurwitz, Samantha Hurwitz



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Download PDF Ebook Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration (Rotman-UTP Publishing), by Marc Hurwitz, Samantha Hurwitz

Can you imagine a choreographer only training one dancer to lead while his or her partner sits in the lobby staring at the wall? Yet we do this all the time in organizations. Half the partnership is missing.

Leadership is Half the Story introduces the first model to seamlessly integrate leadership, followership, and partnerships. This research-backed, field-tested book contributes many new ideas and practical advice for everyone in an organization – from CEO to HR director to front-line manager to consultant.

All of us lead, not just those with the formal title. All of us follow, not just front-line staff. In great collaborations, one moment we are leading and then we flip to following; in other words, the relationship between leadership and followership is dynamic, context-specific, and ever-evolving. This empowering perspective opens up leadership to everyone, normalizes followership, and enables more productive and innovative collaborations. Candid discussions about both roles allow for better coaching, mentoring, skill development, and interpersonal agility, and result in stronger teams.

Marc and Samantha Hurwitz give us a category-busting book that “practically glows with energy and vision,” according to Marshall Goldsmith, executive coach and best-selling author of What Got You Here Won’t Get You There.

Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration (Rotman-UTP Publishing), by Marc Hurwitz, Samantha Hurwitz

  • Amazon Sales Rank: #438118 in eBooks
  • Published on: 2015-03-03
  • Released on: 2015-02-05
  • Format: Kindle eBook
Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration (Rotman-UTP Publishing), by Marc Hurwitz, Samantha Hurwitz

Review

“This book practically glows with energy and vision! In highly accessible, entertaining portions Sam and Marc Hurwitz have presented us with a forward-thinking, prescient guide to success in business in today’s unpredictable market.  Build agile, innovative, efficient teams in your organization today for greater success tomorrow!”

(Marshall Goldsmith, top-ranked executive coach; Thinkers 50 Top Ten Global Business Thinker; author or editor of 34 books including the global bestsellers 'MOJO' and 'What Got You Here Won't Get You There')

“Samantha and Marc Hurwitz have made leadership whole. Teams need great leaders as well as great followers.”

(Razor Suleman, Founder and Chief Achiever, Achievers, Inc.)

“In this remarkable book, Samantha and Marc Hurwitz radically challenge the conventional wisdom on leadership. Leaders aren’t more important than followers, they say. To innovate fast, leaders and followers must be equal partners – together creating co-flow. Leadership Is Half the Story is essential reading for anyone who wants to know how companies, organizations, and governments can adapt, innovate, and thrive in a rapidly changing and increasingly complex world.”

(Thomas Homer-Dixon, Chair of Global Systems, Balsillie School of International Affairs; author, The Ingenuity Gap and The Upside of Down)

“Marc and Samantha Hurwitz are making the next important development in leadership and followership studies – weaving the behaviors of the leader and follower roles into a collaborative relationship that drives effective teams and organizations. This integrative approach will be of great interest to performance at both ends of the leader-follower dynamic.”

(Ira Chaleff, author, The Courageous Follower)

“This book is wise and entertaining. It blends research, theory, and fascinating stories from practice that can help us all to become better leaders – and followers. It is a book to read, and then read again.”

(Dennis Tourish, Professor of Leadership and Organisation Studies, Royal Holloway, University of London; author, 'The Dark Side of Transformational Leadership')

“What a gift! This book fills a void that needed filling in the discussion about leadership. And it is done with solid research and practical application.”

(Barry Johnson, author, 'Polarity Management')

“Leadership Is Half the Story is a breath of fresh air. In this very readable book, Samantha and Marc Hurwitz introduce dozens of innovative and useful insights about the dynamics of effective leadership and followership. But it delivers much more than just theory. It offers practical tips, exercises, and methods for implementing more productive, more creative, and more rewarding collaboration skills. I’ve read hundreds of business books. Most are rehashes. This is a game-changer.”

(Tim Hurson, author of the global bestseller 'Think Better' and co-author 'Never Be Closing')

About the Author Marc Hurwitz is co-founder and Chief Insight Officer of FliPskills and a lecturer at the Conrad Centre for Business, Entrepreneurship and Technology at the University of Waterloo. He holds a PhD in cognitive neuroscience, an MBA, and has many years of corporate, executive, and entrepreneurial experience.Samantha Hurwitz is co-founder and Chief Encouragement Officer of FliPskills. She is a coach, consultant and facilitator with twenty-five years of corporate and entrepreneurial experience, including nine at the executive level.


Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration (Rotman-UTP Publishing), by Marc Hurwitz, Samantha Hurwitz

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Most helpful customer reviews

3 of 3 people found the following review helpful. Leadership alone is not enough! By Greg Hawod There is an old saying that “a good leader is a good follower”. There are some of us who may come to believe that the concept may be true at the start when one has no members to lead, only to be forgotten when a position is assigned to him.But is it important to learn how to follow, especially if you yourself have come to lead a bunch of people? Marc Hurwitz and Sam Hurwitz said: Yes! You definitely need to learn how to follow especially if you are in a leadership position, for leadership is only half the story.The title of the book really caught my attention. Before reading the book, I already have a basic idea that the authors maybe pointing out about being a good follower. Then I asked myself, could this be another book on how to manage your boss? What do I need to learn to be a good follower if this is the subject of the book? Is it really relevant? More importantly, as I think about it, why I can’t seem to find any book similar to this one? Because of those questions I was intrigued to learn.ACCURACY AND RELIABILITY (Score: 5/5)Marc and Sam Hurwitz have several years of experience in consulting with numerous organizations in different parts of North America. Their professional experience as well as their personal stories is interwoven all throughout the book. The concepts are backed by enough data and other supporting details. This book is years in the making so I can see that the concepts are well tested in the field. The authors applied the lessons here in their actual practice.SUBSTANCE AND VOICE (Score: 5/5)Anyone who is working in an organizational setting will benefit in the lessons of this book. This work is for everyone I suppose. The authors would like the reader to realize that there is a balance of treatment between leadership and followership. One cannot just emphasize one without considering the other. In this case, the authors were able to deliver their case very well.STYLE (Score: 4/5)There are two authors in this book as you can see. Unlike other books with two or more authors, this one gives you an idea if it’s Marc or Sam who is discussing a concept. Sometimes I find it amusing to see their little pictures every now and then.ILLUSTRATION AND FORMAT (5/5)The pictures and formatted text boxes in the book are very helpful in reinforcing the concepts. This made the book more practical as oppose to having mere theories.In the end, I find the book an eye opener. I realize that we should not put all the blame to the leadership in cases of poor performance since the follower in each of us has an equal responsibility as well. I believe that the organizations around the world will really benefit in adopting the lessons in this book. This is what really means when we say “we hold everyone accountable”.

2 of 2 people found the following review helpful. Interesting Book By Autamme_dot_com Straight to the point and with a great example from this book’s publicity material: “Can you imagine a choreographer training only one dancer to lead while his or her partner sits in the lobby staring at the wall? Unthinkable? Yet this happens all the time in organizations. Half the partnership is missing.”So this book aims to explain the missing link, bringing into focus the concepts of integrated leadership, followership and partnerships in a form that the authors say is suitable for everyone working within a company. One minute we may be following, one minute we may be leading and both positions are equally tenable for even the highest and lowest positions within an organisation.This book was a pleasant surprise and managed to crowbar a little new thinking into an overcrowded subject area: there is no shortage of books about leadership after all! The book aims to be quirky and different but unfortunately some of the “packaging” just made it feel less serious, disjointed and reduced the reader’s superficial focus a little. Thankfully the book’s engaging take on leadership managed to keep the reader on track but at times it was a struggle.The authors stress the so-called Platinum Rule of “treat others the way they want to be treated” but correctly note that whilst you might not be able to always accommodate every request or wish, even showing a genuine interest to want to change or consider a modification can go a very long way.Prepare for that sound of many so-called leaders deflating! The authors also note that people can often be far too confident (and not so humble) and that can be a big problem: “People generally believe that they are better at doing something than they are. For example, managers generally believe they communicate well. Furthermore, they report providing the same level of communication to all their subordinates. Wrong on both counts! Subordinates aren’t nearly as sanguine about the communication skills of their managers. Worst of all, the poorer someone is at communicating, the less likely he is to realize it. This self-efficacy bias leads to less motivation for improving communication behaviours and protocols, and reduces awareness of communication problems.”Yet we think we communicate frequently even if the quality is not as high as we might like to admit. Even that can be a problem. Here’s a taste of the authors’ warning and there is a lot more of good material in this vein: “Be Brief: Inform, Don’t Inundate Though you can never be too good a communicator, you can communicate too much and too often. You want to inform, not inundate. Give your boss complete information that is focused on action, not exhaustive data of the FYI variety. Whether oral or written communication, adhering to the 4 Cs (confirm purpose, be compelling, condense ruthlessly and ensure convenience) will help you create content that is followership savvy.”This was an interesting book, an enjoyable read and something that should be strongly considered by everybody but especially for anybody who even remotely has a leadership or influencing role.

1 of 1 people found the following review helpful. Finally A Book About Followership That Delivers By Christian Knutson, P.E., PMP Leadership is the skill that aspiring individuals the world over strive to achieve. We read books, attend seminars, and study the great leaders in an attempt to distill characteristics that we can employ in our own careers. This is all good, but it is only half the equation. None of us are free from the equally important action of following. This skill is one that is vitally important to career success and a necessity to reach ones full potential.Work is Done in Teams – Creating Co-Flow. It used to be that flow, that magic place where an individual operates at their optimal level of performance, was where all great ideas and products came from. However, by 2010, nearly 80% of work was team-based. This means that in the present day, co-flow is what is needed to achieve sustained delivery of value in our organizations. To get to co-flow, one needs to master the skills and principles of effective following.Generative Partnership Model. Because each of us will oscillate between leader and follower, we must become adept at partnering with others on our teams. The Generative Partnership Model can be expressed through the equation: 1 + 1 > 2 + New. This means that in two people partnering together is more productive and more creative. The model is comprised of five guiding principles, five skill pairings, and an array of associated behaviors. The five followership skills include:Decision AdvocatingPeak PerformingOrganizational AgilityDashboard CommunicatingRelationship BuildingThe Value of Followership. Leadership is important in generating value within an organization. However, the follower is the main determinant of both project and long-term success. In studies, followership is linked to improvements of 17% to 43% on many performance metrics. And over 98% of managers reported that followership was essential to improving work unit performance. Follower, not leader, performance is the more important determinant in value creation.Bottom Line: My work as a professional engineer requires strong followership. This may counter the popular emphasis on leadership; however, before one becomes a good leader, they need to be a good follower. One won’t be as effective a partner in a firm or public service engineer director until they've earned experience as a good staff engineer. At its core, followership is about developing discipline and ability to deliver the goods. Until one masters this, their effectiveness in leading others will be severely constrained.

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Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration (Rotman-UTP Publishing), by Marc Hurwitz, Samantha Hurwitz

Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration (Rotman-UTP Publishing), by Marc Hurwitz, Samantha Hurwitz

Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration (Rotman-UTP Publishing), by Marc Hurwitz, Samantha Hurwitz
Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration (Rotman-UTP Publishing), by Marc Hurwitz, Samantha Hurwitz

Jumat, 19 November 2010

Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish

Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish

The method to get this book Crossing The Creative Divide: How To Work Where Worthwhile Ideas Live, By Bob Irish is very simple. You could not go for some locations and spend the time to just locate the book Crossing The Creative Divide: How To Work Where Worthwhile Ideas Live, By Bob Irish In fact, you might not always obtain the book as you agree. Yet here, only by search and locate Crossing The Creative Divide: How To Work Where Worthwhile Ideas Live, By Bob Irish, you can get the lists of the books that you truly anticipate. Sometimes, there are numerous books that are showed. Those publications certainly will certainly impress you as this Crossing The Creative Divide: How To Work Where Worthwhile Ideas Live, By Bob Irish compilation.

Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish

Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish



Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish

Free Ebook PDF Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish

Why do we get ideas and not act on them? Where does our fear of failure come from? Is creativity something that only artists possess? Find answers to these questions and how to embrace creativity and overcome the hurdles that keep you from making ideas happen.

Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish

  • Amazon Sales Rank: #1908360 in eBooks
  • Published on: 2015-03-31
  • Released on: 2015-03-31
  • Format: Kindle eBook
Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish


Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish

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0 of 0 people found the following review helpful. Take the leap. By Nate-Train This is a great book to get you moving in the right direction, beyond your own uncertainty and fear of failure, and, as the title would suggest, across the creative divide. I won't spoil what that concept is here, but I will say that I came to look at my own habitual patterns of procrastination in a different light. There are plenty of helpful exercises and thought-provoking ideas that felt fresh and relevant to me.This is a short book and an easy read. It's not meant to delve deeply into neuroscience, but it does offer up some scientific explanations and examples of why, we as humans,sometimes have such a difficult time embracing the fear of the unknown, and taking the risks necessary to see the results we desire. This book doesn't claim to have all the answers. What it does, is offer some really great advice.Also, the book is enjoyable to read. Bob Irish offers plenty of humor and humility, and also some great original illustrations. No cheesy clip art here.As a wonderful primer on the topic, with an original approach, Crossing the Creative Divide is well worth the small price of admission.

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Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish

Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish

Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish
Crossing the Creative Divide: How to Work Where Worthwhile Ideas Live, by Bob Irish

THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns

THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns

Right here, we have many e-book THIS WAS THE REAL LIFE: The Tale Of Freddie Mercury, By David Evans, David Minns as well as collections to read. We likewise serve variant kinds and also type of guides to look. The enjoyable publication, fiction, history, novel, science, and also various other types of publications are offered right here. As this THIS WAS THE REAL LIFE: The Tale Of Freddie Mercury, By David Evans, David Minns, it comes to be one of the favored book THIS WAS THE REAL LIFE: The Tale Of Freddie Mercury, By David Evans, David Minns collections that we have. This is why you are in the ideal site to see the impressive books to possess.

THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns

THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns



THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns

Read Ebook THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns

QUEEN lost not only a singer when Freddie Mercury died in 1991. Freddie's friends lost Freddie. In this biographical volume of memories, Freddie Mercury's life is celebrated, remembered and recounted by a collection of his closest friends, lovers, collaborators and colleagues.

THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns

  • Amazon Sales Rank: #313765 in eBooks
  • Published on: 2015-03-29
  • Released on: 2015-03-29
  • Format: Kindle eBook
THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns


THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns

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5 of 6 people found the following review helpful. Lovely and Poignant Book By DC This book was well written with contributions from many people that knew and loved Freddie, the man. It starts off with heartfelt memories and facts from a close friend of Freddie's, and from his first serious male lover. It then goes into memories and quite poignant and sweet stories from others throughout the book. It was all written in good taste, and made me appreciate Freddie even more, which I didn't think was possible.

0 of 0 people found the following review helpful. I love the fact that there were so many different people ... By Leslie Todd I love the fact that there were so many different people data input into this book. Got to see the many different sides of Freddie Mercury. Love his music and still miss him to this day!

0 of 0 people found the following review helpful. One Star By judy burton This CD skipped and was poorly recorded. Too angry.....through it out.

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THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns

THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns

THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns
THIS WAS THE REAL LIFE: The Tale of Freddie Mercury, by David Evans, David Minns

Rabu, 17 November 2010

Valuocity III: Breaking Free from Solo Practice (Volume 3), by Dr. Marc B. Cooper, Chris Creamer

Valuocity III: Breaking Free from Solo Practice (Volume 3), by Dr. Marc B. Cooper, Chris Creamer

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Valuocity III: Breaking Free from Solo Practice (Volume 3), by Dr. Marc B. Cooper, Chris Creamer

Valuocity III: Breaking Free from Solo Practice (Volume 3), by Dr. Marc B. Cooper, Chris Creamer



Valuocity III: Breaking Free from Solo Practice (Volume 3), by Dr. Marc B. Cooper, Chris Creamer

Free Ebook PDF Online Valuocity III: Breaking Free from Solo Practice (Volume 3), by Dr. Marc B. Cooper, Chris Creamer

As a solo or small partner dental practice, you are probably now operating in a very different world from when you originally went into dentistry. More than likely, you find yourself working harder and longer these days. Meanwhile practice expenses are rapidly increasing while revenues, patient visits and revenues are falling. You find yourself unable to grow or even sustain your practice as you did only five years ago. The context of dentistry has changed. And it will never go back to the way it was. Book 3 in the Valuocity Series has been appropriately subtitled, Breaking Free from Solo Practice. This business fable presents the changes in the dental industry and dental practice and the options available for dentists with an eye on their futures. Just as it is possible to break free of the gravity of the Earth and go into space, it is also possible for dentists to break free of their own professional gravity, their belief that dentistry can only be delivered in a solo doctor setting.

Valuocity III: Breaking Free from Solo Practice (Volume 3), by Dr. Marc B. Cooper, Chris Creamer

  • Amazon Sales Rank: #272722 in Books
  • Published on: 2015-03-18
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.00" h x .38" w x 6.00" l, .52 pounds
  • Binding: Paperback
  • 152 pages
Valuocity III: Breaking Free from Solo Practice (Volume 3), by Dr. Marc B. Cooper, Chris Creamer

About the Author DR. MARC B. COOPER Dr. Cooper is President and CEO of The Mastery Company. He has been a consultant to the health care industry for over 30 years—at the practice management level as well as corporate and organizational levels. Prior to his consulting career, Dr. Cooper was an academician, basic science researcher and practicing periodontist. The Mastery Company has been in existence since 1984. Dr. Cooper's client experience in dentistry includes solo private practice, small partnered practices, managed group practices and retail corporate enterprises. Dr. Cooper has worked with numbers of health care entities such as insurance companies, clearing houses, bio-technical companies and disease management companies, as well as the senior executives and boards of large hospitals and hospital systems and a number of their related physician groups. Dr. Cooper is currently living on a houseboat in Portland, Oregon. CHRIS CREAMER Chris Creamer has worked as a managing partner of the Mastery Company, a small dental consultancy, for twenty years. Prior to his work with the Mastery Company, Mr. Creamer worked with a company that designed and delivered corporate training events for Fortune 500 companies all across the U.S. Mr. Creamer directs and coordinates technology initiatives, all multimedia development projects, operations, as well as every aspect of branding for The Mastery Company. Mr. Creamer was instrumental in co-developing The Mastery Company's suite of online surveys and assessments used by clients to evaluate all aspects of their business performance. Creamer currently resides in Woodinville, Washington, has been married for twenty-four years and has two children in college.


Valuocity III: Breaking Free from Solo Practice (Volume 3), by Dr. Marc B. Cooper, Chris Creamer

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0 of 1 people found the following review helpful. Five Stars By Rafi fisher I liked id

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Valuocity III: Breaking Free from Solo Practice (Volume 3), by Dr. Marc B. Cooper, Chris Creamer
Valuocity III: Breaking Free from Solo Practice (Volume 3), by Dr. Marc B. Cooper, Chris Creamer

Sabtu, 13 November 2010

Think & Grow Rich: How to Publish Books on Amazon & Sell a Million Copies,

Think & Grow Rich: How to Publish Books on Amazon & Sell a Million Copies, by Napoleon Hill, Glenn Langohr

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Think & Grow Rich: How to Publish Books on Amazon & Sell a Million Copies, by Napoleon Hill, Glenn Langohr

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Think & Grow Rich: How to Publish Books on Amazon & Sell a Million Copies, by Napoleon Hill, Glenn Langohr

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ON SALE FOR .99, USUALLY 5.99 Think and Grow rich is one of the most powerful books on success and how to leverage your dreams into reality ever written.  Published in 1937, Hill draws on stories of Andrew Carnegie, Thomas Edison, Henry Ford, and other millionaires of his generation to illustrate his principles.

  • Glenn Langohr takes these principles and applies them to How to Publish Books on Amazon and Sell a Million Copies. 
  • "Whatever the mind can conceive and believe, the mind can achieve."

Think & Grow Rich: How to Publish Books on Amazon & Sell a Million Copies, by Napoleon Hill, Glenn Langohr

  • Amazon Sales Rank: #5588186 in Books
  • Published on: 2015-03-30
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.00" h x .75" w x 6.00" l, .98 pounds
  • Binding: Paperback
  • 332 pages
Think & Grow Rich: How to Publish Books on Amazon & Sell a Million Copies, by Napoleon Hill, Glenn Langohr

About the Author Best selling author Glenn Langohr takes the principles in Think and Grow Rich and applies them to How to Publish Books on Amazon and Sell a Million Copies. "Whatever the mind can conceive and believe, the mind can achieve."


Think & Grow Rich: How to Publish Books on Amazon & Sell a Million Copies, by Napoleon Hill, Glenn Langohr

Where to Download Think & Grow Rich: How to Publish Books on Amazon & Sell a Million Copies, by Napoleon Hill, Glenn Langohr

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1 of 1 people found the following review helpful. This version of Think and Grow Rich is Amplified! By Francescobis Glenn Langohr has taken the original Think and Grow Rich book and updated it. The book is a timeless classic that centers on the premise that anything the Mind can See and Perceive, it can achieve. Than Glenn takes the principles in Think and Grow Rich and shows how he used them to write and publish books on Amazon and sell a million copies. Two books in One, both showing that no matter where you start, you can achieve, if you believe.

1 of 1 people found the following review helpful. A motivational book and a self publishing book in one By Betty Billionaire Think and Grow Rich is one of my all time favorite books!The author combines his publishing expertise with this book to make it a double winner.So if you are an aspiring publisher and like motivational books, then this is for you.

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Think & Grow Rich: How to Publish Books on Amazon & Sell a Million Copies, by Napoleon Hill, Glenn Langohr

Think & Grow Rich: How to Publish Books on Amazon & Sell a Million Copies, by Napoleon Hill, Glenn Langohr
Think & Grow Rich: How to Publish Books on Amazon & Sell a Million Copies, by Napoleon Hill, Glenn Langohr

Selasa, 09 November 2010

STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair

STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair

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STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair

STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair



STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair

Free Ebook STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair

For decades, online marketers have been waiting for technology to catch up to their needs and visions. As odd as it sounds in our incredibly tech-savvy and tech-saturated world, marketers have long known that more could be done to reach customers and to improve their online experiences. Businesses big and small could grow infinitely-if only... Now, of course, everyone and their grandmother has heard about Big Data. Now, marketers have access not only to the broad and more precise data they need, but also to the tools that will make that data useful. Most importantly, marketers now can improve upon the customer experience in ways and at speeds that did not exist just a few years ago. Making changes at the macro and micro level, modern-day marketers can make the online experience feel truly unique across multiple demographics and devices. Gone forever is the idea of a one-size-fits-all mentality for online customers-today, if your business is not focused on creating a customer-centric experience, your business is in peril. If your numbers look good, but you are not utilizing the marketing tools available to you, you are already far behind. Today's ever-connected customer is more educated and powerful than ever and it is up to marketers to stay agile and deliver in ways they previously have not. Stop Letting Your Customers Down: How to Build a Better Digital Experience was written with a sharp ear to what customers are telling businesses via their keystrokes. Online marketers and businesses will want to embrace the insights and challenges this book presents, in order to stay relevant, necessary, and competitive.

STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair

  • Amazon Sales Rank: #3815135 in Books
  • Published on: 2015-03-10
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.50" h x .22" w x 5.51" l, .29 pounds
  • Binding: Paperback
  • 106 pages
STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair


STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair

Where to Download STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair

Most helpful customer reviews

1 of 1 people found the following review helpful. Great Marketing Manifesto for Change By Parker Block I found this to be a very effective, very digestible manifesto. I was looking for a book to help to evangelize customer-centricity in a way that was accessible (quick read, not overly technical) yet authentic (practical, not theoretical). This is a quick read that lays out the vision with a sense of urgency. A very useful tool in helping to galvanize direct reports, colleagues, and management to embrace the types of changes that are required to make a consumer facing organization truly customer-centric (as opposed to product-centric) and why the time is ripe to make the changes (which are not easy).

1 of 1 people found the following review helpful. Start Here for Enhanced Client Online Experiences By Veronica McKee Excellent read about the power of marketing today to help customers enjoy a truly personalized experience.If you're looking to enhance the online experience for your clients to feel truly unique, even across multiple demographics and devices, this is a valuable starting point.

0 of 0 people found the following review helpful. Good starting point for online sales improvement By Anders Brett Bairs book "STOP Letting Your Customers Down: How to build a better digital experience" was a direct, solution oriented instruction on what to do and what to avoid when in the online selling business, whether it be books, music apparel or highly technical equipment (which happens to be my field of interest). Brett is on a mission to make the customer experience better AND make buying products easier. As a frequent online buyer and also working in sales where online is one of several channels I know intuitively what is a good online sales experience and what is not, but I do not really have the know-how on putting my finger on what is needed to make it work. Brett has that experience and I would say this is a good starting point if you are interested in online sales or when improving a not so efficient online sales channel.

See all 4 customer reviews... STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair


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STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair

STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair

STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair
STOP Letting Your Customers Down: How to Build a Better Digital Experience, by Brett Bair

Minggu, 07 November 2010

Learn to Draw Flower Pencil Drawings Step

Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio

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Learn to Draw Flower Pencil Drawings  Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio

Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio



Learn to Draw Flower Pencil Drawings  Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio

Download Ebook PDF Online Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio

Learn to Draw Flowers : Pencil Drawings Step by Step Easy steps and you can draw! Start with basic animal sketches and you will be drawing wonderful pictures in no time! The step by step drawings give you room to practice your drawing talent. Many different animals for you to try – you can even color the finished drawings if you like! Ideal for ages 3 to 11 years, preschool to grade 5.

Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio

  • Amazon Sales Rank: #371075 in Books
  • Published on: 2015-03-20
  • Original language: English
  • Dimensions: 11.00" h x .14" w x 8.50" l,
  • Binding: Paperback
  • 60 pages
Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio


Learn to Draw Flower Pencil Drawings  Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio

Where to Download Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio

Most helpful customer reviews

2 of 3 people found the following review helpful. good to learn new things By logcabingirl I bought this for a girl in prison, she said she loved it in a letter, thanks

0 of 0 people found the following review helpful. One Star By darrel toyozaki too easy. very limited examples to copy

1 of 2 people found the following review helpful. Five Stars By TK Great book for beginners

See all 3 customer reviews... Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio


Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio PDF
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Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio ePub
Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio rtf
Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio AZW
Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio Kindle

Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio

Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio

Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio
Learn to Draw Flower Pencil Drawings Step by Step Book 3: Pencil Drawing Ideas for Absolute Beginners (How to Draw : Drawing Lessons for Beginners) (Volume 3), by Gala Studio

Sabtu, 06 November 2010

The Experience: The 5 Principles of Disney Service and Relationship Excellence,

The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church

From the mix of knowledge as well as activities, someone could boost their skill and capability. It will lead them to live and function much better. This is why, the students, workers, and even companies should have reading routine for publications. Any book The Experience: The 5 Principles Of Disney Service And Relationship Excellence, By Bruce Loeffler, Brian Church will certainly provide certain knowledge to take all benefits. This is exactly what this The Experience: The 5 Principles Of Disney Service And Relationship Excellence, By Bruce Loeffler, Brian Church tells you. It will include more expertise of you to life and also function better. The Experience: The 5 Principles Of Disney Service And Relationship Excellence, By Bruce Loeffler, Brian Church, Try it and prove it.

The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church

The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church



The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church

Read Online Ebook The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church

Bring Disney-level customer experience to your organization with insider guidance

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience ­— the Walt Disney Company. Co-Author Bruce Loeffler spent ten years at Disney World overseeing service excellence, and has partnered with Brian T. Church in this book, to show you how to bring that same level of care and value to your own organization. Based on the I. C.A.R.E. model, the five principles — Impression, Connection, Attitude, Response, and Exceptionals — give you a solid framework upon which to raise the level of your customer experience. You will learn how to identify your customer service issues and what level of Experience you are currently offering. You can then determine exactly what the "customer experience" should be for your company, and the changes required to make it happen.

The Walt Disney Company is the most recognized name in the world for customer service. The "Disney Experience" draws customers from all around the world,. This book describes what it takes to achieve that level of Experience, and how any organization can do it with the right strategy and attention to detail. When the Experience is enhanced, the opportunity arises to convert customers to ambassadors who will share their Experience with others.

  • Find "the experience" and what it means to the Organization
  • Learn the five levels of experience, and why most companies fail at it
  • Identify service problems that face every company in the marketplace
  • Utilize the Experience Quotient and apply the I. C.A.R.E. principles
  • Learn how to convert customers to ambassadors who share their story with others
Customers are the lifeblood of business. A great product offering isn't enough in today's marketplace, where everyone's looking for an "experience.” Imagine the kind of value a Disney-level customer experience could bring to your organization. The Experience is a guide to getting there, from an insider's perspective.

The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church

  • Amazon Sales Rank: #526792 in eBooks
  • Published on: 2015-03-23
  • Released on: 2015-03-23
  • Format: Kindle eBook
The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church

From the Inside Flap

The Walt Disney Company is known the world over for its quality of service. No other company is able to consistently create the magic, joy, and excitement that are characteristic of the Disney brand—though many have tried. What's Disney's secret? Drawing on years of experience training Disney employees and verseeing service excellence for other renowned organizations, the authors of The Experience reveal the five-part model that has kept Disney at the top for over 60 years. This model is applicable to all organizations involved in providing service or service-oriented products. The authors show readers how to transcend basic service and create experiences that customers will remember.

The foundation of The Experience is the I.C.A.R.E Customer Experience model. Authors Bruce Loeffler and Brian T. Church explain why Impressions, Connections, Attitudes, Responses, and Exceptionals are the non-negotiable principles of service excellence and business success. Unlike many framework-oriented books, The Experience remains eminently practical with Actionables at the end of each chapter. Readers can follow these concrete steps to ascend through the levels of the Experience Hierarchy.

Based on their survey of over 500 businesses, the authors of The Experience found that 60% of companies are average at best, and many of those are actually delivering a "toxic experience." Only 3% have achieved exceptional experiences—and this same 3% are likely to thrive into the future. In today's hyperconnected marketplace, these negative customer experiences are sure to be shared, and they can be disastrous for a business's reputation. On the other hand, only outstandingly positive experiences make it onto the social radar. That's why it's important now more than ever for organizations to know how their customer and employee experiences rank.

Readers of The Experience receive access to the unique, interactive Experience Quotient tool, which assesses the five I.C.A.R.E. principles and provides next steps toward creating devoted customers and brand ambassadors. In-text Quotient Questions also help in the process of reflecting on existing experience strengths and discovering places where there is room for improvement. With The Experience any service-oriented company can achieve Disney-like levels of brand loyalty by executing the experience on an exceptional level.

From the Back Cover

Praise for THE EXPERIENCE

"The Experience book accurately depicts the ingredients needed to create an exceptional customer experience. I found the road map in the book to be clear, insightful and relevant to the retail world as well as any organization that desires to create a strong relationship with clients and consumers." —Joe Scarlett, Retired Chairman and CEO, Tractor Supply Company

"If you don't make the customer the priority of your product and delivery, you will fail at whatever efforts you make. The Experience is a remarkable expression of the details of growing a business or institution by making the connection with the customer your focal point." —Jimmy Draper, President Emeritus, LifeWay

"I've worked with hundreds of organizations on customer service improvement initiatives. I can tell you that if you follow the blueprint offered here by Bruce and Brian, your organization will create an Experience that drives intense customer loyalty." —Dennis Snow, Former Manager at the Disney Institute, President, Snow & Associates

Inside, you'll find:

  • The I. C.A.R.E Principles and the "Disney-inspired" Non-Negotiables for each principle that every excellent brand must deliver
  • Access to the interactive Experience Quotient tool to identify your 12 greatest opportunities for improvement
  • Quotient Questions that promote in-depth reflection on each of the Non-Negotiables
  • Actionables providing "try this" tips for ascending to the next level on the experience hierarchy
  • Step-by-step instructions for completing the One Level challenge to quickly develop a better customer experience
  • When your customers walk through your doors or access your service-oriented products, they should leave the outside world and become immersed in the world of your brand. Few businesses have reached this Disney-like level of success, but now, with The Experience, anyone with the right level of commitment can achieve excellence.

About the Author

BRUCE LOEFFLER is the Co-Founder and President of Experience International. In his 10 years at Disney, Bruce held several key positions including the first Disney Service Excellence Coordinator. Bruce has developed numerous training programs for Disney and other Fortune 500 Companies specializing in customer service, motivation, communication, leadership and the Customer Experience. Bruce@TheExpInt.com

BRIAN T. CHURCH is the Co-Founder of Experience International as well as the CEO of Ambassadors International. Brian specializes in building business relationships and creating relational momentum for brands, ideas and endeavors around the globe. Brian@TheExpInt.com


The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church

Where to Download The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church

Most helpful customer reviews

4 of 4 people found the following review helpful. Bring "The Experience" to Your Organization and Elevate Your Guest Experiences to a New Level By Robert Adams I am continually on the lookout for the best resources to use in training church Guest Experience teams.And a new resource – from the world of Customer Service – is going to take Guest Experiences to a new level.All churches have customers – they just call them by a different name.How can your church be proactive in creating an Experience that will amaze Guests (and everyone coming to your church campus), and help them prepare for worship by being genuinely welcomed?A great first step is to look to the organization that is known world-wide for its outstanding Guest Services – Disney. And there’s no better place to start than a brand-new book – “The Experience: The 5 Principles of Disney Service and Relationship Excellence.”Walt Disney set the standard for Guest Services, and Disney Legends like Van France, Dick Nunis, Marty Sklar, and a host of others refined them over the years. From a single theme park in 1955, Disney has spread literally around the world (and across the oceans) with their unique methods of making everyone feel “magical.”In 1983, a number of key leaders from across Walt Disney World formed a team that was designed to take the Disney Guest Experience to the next level. A part of that team was a young man tasked to enhance the service and presentation skills of the Disney Cast Members – Bruce Loeffler.During the next decade, Loeffler and the rest of the team successfully planned, implemented, revised, and then spread basic principles of Guest Experiences to all Disney properties.In the next two decades that followed, Loeffler continued to refine and extend those principles in his own consulting group. Now, joined by Brian Church, those principles can be found in “The Experience.”The heart of “The Experience” contains five I CARE principles:• Impression• Connection• Attitude• Response• ExceptionalsDon’t let the simplicity fool you! Packed along with the 5 principles you will find 10 “Non-Negotiables” for each Principle, followed by “Actionables” designed to help you put the Principle in practice in your own organization. Each Actionable is introduced by a “Quotient Question” to make you think and connect the broad Principle to a specific Non-Negotiable.Brilliant. Simply Brilliant!Easy? Not really – but your organization doesn’t need easy solutions when it comes to creating a Guest Experience or revising an existing one. If it was easy you would already be doing it.Here’s a short example of how you can use the information found in “The Experience” at your organization.I’m going to start at the beginning, and list the first Principle, the first Non-Negotionable, and and how I’m going to modify the Actionables in leading Guest Experience teams I work with.I – ImpressionNon-Negotiable 1.1 – Engage: The first Impression! Engaging and making the effort for initial positive contact.Quotient Question: How demonstrative and strategic are the efforts to make positive first Impressions with your Guests?Actionable: To the Guest, you are the organization. It is your job to initiate and create a positive first Impression with each Guest you encounter.Try This When first meeting a Guest, be personable and friendly. Welcome them with a genuine smile, eye contact, and a warm greeting. Rehearse this with your team and consider having a warm-up for teams that have contact with Guests. Consider it your “engagement calisthenics.” Before you start your day, take a moment in your team huddle and give each other a big smile – just in case you forgot what it looks like! Next, try a frown, next anger, next confusion, and finally apathy. It is important for you to see what Guests might see every day – and how it looks on you! Look Guests directly in the eye. The more genuine your warmth is, the more it reflects in your eyes as a smile. When you look Guests in the eye, it demonstrates confidence in yourself and a primary reason to trust you. Start with your team building the eye contact habit – and watch the level of how people Experience you increases.I deal with Guest Experience materials every day in my passion of helping churches make the best, First Impression on Guests as they come to their church campuses. Like “The Experience,” almost all those resources come from the world of Customer Service in the business world. Many of them are good……but “The Experience” has just ushered in a new level of helpful tools for Guest Experience leaders and teams to improve their game. Wisely, the authors caution against trying to do too much. The final chapter presents a “One Level Challenge” that encourages you to identify 12 areas that will become a monthly growth point for your teams over the next year.Imagine having a readily-adaptable action plan for the encouragement and training of your Guest Experience teams for the next year!That’s just one of the benefits “The Experience” delivers.The I CARE Principles and their supporting Non-Negotiables found in “The Experience” are the elements and opportunities that can help you enhance the Guest Experience for your church.I strongly recommend you order a copy today – NOW – and begin a journey to Guest Experience Excellence.

2 of 2 people found the following review helpful. Delivering great customer service is one of the most important tasks ... By Dr. K. Narramore Zip-a-Dee-Doo-Dah! Delivering great customer service is one of the most important tasks of managers and employees today. This book's straightforward, practitioner-oriented approach provides a great deal of clarity compared to the other titles I've read on the subject. It takes the mystery out of turning customer service into bottom line profits.

1 of 1 people found the following review helpful. Everyone Deserves a Better Experience By Amazon Customer This book gives tons of useful data all packaged into crisp sound bites. The amount of information provided in such a "breasy" read is written and organized just as powerfully as the philosphy it holds. The use of the Disney model is quite fitting; this book actually makes me dream WHILE piecing together practical tools to put that vision in action (like Walt himself). Church and Loeffler lay out a market where mutual understanding between customer and CEO, employee and manager creates a world of greater profit both monetarily and emotionally. I highly reccommend this read to any kind of company owner, business person, entreprenuer anywhere. Anyone making money for a living can benefit from principles that heighten the quality of human exchange and a grading system that can provide you the truth about the worth of your service.

See all 17 customer reviews... The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church


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The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church

The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church

The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church
The Experience: The 5 Principles of Disney Service and Relationship Excellence, by Bruce Loeffler, Brian Church