The Transaction, by Chris Creamer
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The Transaction, by Chris Creamer
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As the owner of independent business Winning Windows, Nathan Perkins has always insisted on providing customers with the highest-quality product—all while fending off competition from big box stores and mega manufacturers. But as the waning economy takes its toll, Nathan’s business is struggling. Dealing with cut hours and renegotiated costs and benefits, his employees’ morale is at an all-time low, and sales have taken a downward turn. When Nathan walks into Seven Coins Coffee one morning, he expects to leave with a hot cup of joe—but he ends up with so much more. Running into coffee shop owner Annette Florence, he is inspired by her dedication to creating authentic, honest relationships with customers and vendors—and her ability to attract business despite competition from a nearby giant coffee chain.
The Transaction, by Chris Creamer- Amazon Sales Rank: #3166819 in Books
- Published on: 2015-03-21
- Original language: English
- Dimensions: 9.00" h x .41" w x 6.00" l,
- Binding: Paperback
- 162 pages
About the Author Chris Creamer has worked as managing partner of the Mastery Company, a small dental consultancy, for the past twenty years. Throughout his career, he has managed all business aspects of the company and taken a major role in the creation of all of its published books. While working mainly with small dental offices that have between five and seven staff members, Mr. Creamer has come to see these offices as the perfect setting for amazing customer service, witnessing the importance of interactions on both sides of every transaction. Creamer currently resides in Woodinville, Washington. He has been married for twenty-four years and has two children currently in college.
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Most helpful customer reviews
1 of 1 people found the following review helpful. Good Read! By Craig This is quite an amazing book, written by a relatively new author. As I understand it, he has either co-authored or ghost written several books prior to this, but "The Transaction" is his first sole source experience. It is a tightly written story that is sure to please if you are looking for metaphors regarding real life experience in a small business.
1 of 1 people found the following review helpful. An excellent reminder to carry core values and personal connection into ... By F.W. Bomonti, D.C. An excellent reminder to carry core values and personal connection into even the smallest of interactions. Easy and enjoyable read that touches on the very core of human nature and how easy it is to lose one's purpose and values in the pursuit of numbers/dollars. Buy it! It is inexpensive and it will help you reconnect with yourself in this busy business world.
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